Privacy Policy
Purpose
The purpose of this Privacy Policy is to inform you about how we collect, use, share, and protect your personal data when you use our services. We value your privacy and strive to handle your information with care. This policy applies to all users, visitors, and subscribers. By accessing our platform, you consent to the practices described herein.
Information You Provide
We collect data you voluntarily provide when registering, filling out forms, or interacting with customer support. This includes your name, contact information, billing details, and any other data you choose to share. We use this information to facilitate transactions and improve communication. You have the option to withhold certain data, though that may limit your ability to use certain features.
Automatically Collected Data
Our systems capture technical details such as IP address, browser type, device operating system, and pages viewed. We employ cookies, web beacons, and similar technologies to track usage patterns and enhance performance. This data is aggregated and anonymized for analytical purposes. You can disable cookies in your browser settings, but some functionality may be impaired.
How We Use Your Data
Your personal data is used to provide and personalize our services, process payments, and send service-related notifications. We analyze data trends to improve user experience, develop new features, and optimize our offerings. In certain cases, we may de-identify or aggregate data for research and reporting. We do not use your personal profile for any purpose beyond those stated here.
Legal Basis
Our data processing activities rely on your consent, contractual necessity, legal compliance, and legitimate interests. Consent is requested where required, and you can withdraw it at any time. Contractual necessity covers subscription management and fulfilment of orders. Legitimate interests include fraud prevention and marketing to existing customers.
Data Sharing
Personal data may be shared with third-party vendors who assist in service delivery, such as hosting, analytics, and payment processing. All third parties are contractually bound to protect your data and use it only for specified purposes. We do not sell your data to advertisers or data brokers. Disclosure to government or law enforcement may occur if mandated by law.
International Transfers
We operate globally, and your data may be transferred to servers and partners in other countries. When transferring data, we ensure adequate safeguards are in place, such as standard contractual clauses or approved binding corporate rules. These measures protect your rights and maintain data security. You may request details of the safeguards used.
Security
We employ a variety of security measures—including encryption, firewalls, and intrusion detection systems—to protect your data. Access to personal data is restricted to authorized personnel only. We conduct periodic security audits and incident response drills. Despite these measures, no system is completely secure, so absolute protection cannot be guaranteed.
Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Retention periods vary based on data type and regulatory requirements. Once data is no longer needed, it is securely deleted or anonymized. Backups may hold data for a limited time for recovery purposes.
Your Rights
Depending on your jurisdiction, you have rights to access, rectify, erase, or restrict processing of your personal data. You may also have the right to data portability and to lodge complaints with supervisory authorities. To exercise these rights, submit a request through the designated channels. We will respond within legally mandated timeframes.
